Testimonials
Dear Mr. Greg Stafstrom,
I wanted to take a moment to commend one of your employees, Aram Semerdjian, for the outstanding service he consistently provides. Each time I have interacted with him, I have been impressed by his professionalism, deep knowledge, and ability to clearly explain why things work or don’t work with the furnace.
In addition to his technical expertise, Aram is always friendly, polite, and a genuine pleasure to engage in conversation. It is rare to find someone who combines such strong customer service skills with such technical proficiency.
Please extend my gratitude to Aram for his excellent work. He has certainly made a very positive impression, and I felt it was important to share that with you directly as a customer for many years.
Ron and Tyler did an excellent job with our emergency indirect hot water heater replacement! Thank you very much for the quick response.
My elderly mother had her furnace serviced last week and the two techs that came to the house were so pleasant and professional. Please reach out to both techs and thank them for us, they deserve it.
As always, I sincerely appreciate your promptness, attention to detail, and excellent customer service. This is one of the reasons why we have and continue to still have y'all as our oil provider. Also, just want to mention that every tech y'all have sent out for our annual tune-ups have been incredibly kind and professional in all of our interactions with them.
Zach was a terrific technician! I’m so happy Spring Brook was able to provide a quotation for free! I love their services.
Every Spring Brook technician is fantastic, competent, and polite. It is often uncomfortable to need emergency service, but I've never dreaded calling Spring Brook. Your older technician kept the heating system going 30 years past it’s useful life, prior to a replacement system late last year. I'm absolutely staying with Spring Brook and would not consider any other company.
Greg, Tommy, Ron and all our friends at Spring Brook,
Thank you so much for the unbelievable service in replacing our oil tank. The time Tommy spent answering all my many questions, the flexibility in meeting our timelines, and the amazing installation in our basement by Ron and team exceeded all our expectations! The "icing on the cake" was hearing the inspector say, "Oh, you got the top of the line!"
We can't thank you enough, you made it all as simple as possible and we are so grateful we have Spring Brook.
Ron was extremely personable, knowledgeable and professional. The customer service he gave was amazing at the time of service at my home.
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